Submit Your Suggestions For Mobile Field Manager


Canon printers have been the most used printers around the world for many years. The company is known for manufacturing the best cameras, lenses, and printers of the finest quality. With innovative features which provide quality and reliable solutions, Canon printers are not usually prone to technical errors. But there are times when the printer will not work seamlessly and will instead flash a message - Canon printer not responding Windows 10. This blog is aimed at providing you with solutions when such a situation arises with your Canon printer.

Canon printers are used widely because the various printing model types it manufactures suits every business type and for personal use too. These printers are not only highly functional and produce high-quality images, but are very easy to install and use. But every device comes with its share of errors, some of which happen without prior knowledge and some which arise over time. Similarly, with Canon printers, one error we cannot foresee is the Canon Printer not responding Windows 10 error. But worry not, as Canon printers are well equipped to deal with such errors in case they happen.


The following methods have helped many Canon printer users to fix printer-related problems. The troubleshooting method is common across many printers like if the Canon mx490 printer not responding to message flash, then you can go for it. Find the best solution to when Canon printer not responding Windows 10 issue arises.

Method 1: Run the Troubleshooter

The built-in printer troubleshooting utility is known to have solved many printing errors at once. Sometimes, a minor connectivity issue can lead to the Canon printer to not respond. Make sure to check the connectivity of the printer to the USB cable, or to the network or Bluetooth if it’s a wireless printer. When the Canon troubleshooting process is completed, the Canon printer not responding Windows 10 issue can be fixed. If it doesn’t solve the issue, move ahead to the next methods mentioned.

Method 2: Disable the Third-Party Firewall

Sometimes an overprotective firewall may result in the Canon printing not responding issues to arise. Third-party antivirus software can block a subsystem app from functioning properly. Find the third-party firewall and disable it so that the printer software/application is able to function smoothly and complete the printing process.

Method 3: Restart the Print Spooler service

The Print Spooler service on all printers is the channel through which the printer and the computer communicate with each other. This service also manages all your printing tasks. Sometimes due to malfunctioning of the service on the computer may lead to the printing not receiving printing tasks or being unable to complete the pending ones. In this case, you must shut down the service completely and restart it to check if the service has been restored.

Method 4: Update the printer driver

When the printer driver is out of date or running on the wrong printer driver, then it will lead to the Canon printer to not respond. Update your Canon printer driver so that such printing errors do not arise for a long time.

Finally, the last method which remains is to contact any Canon printer support. If the methods mentioned overwhelm you or if the problem of the Canon printer not responding Windows 10 remains unsolved, then approach a Canon printer support to guide you through. Canon will also provide free services if the printer needs special attention or can replace it with a new printer if the printer has gone obsolete.

Ref Link:

  • michael braco
  • Sep 4 2021
  • Attach files
  • lewis hamilton commented
    8 Sep, 2021 10:50am

    Fixes to try

    Do some basic troubleshooting.

    Run the printer troubleshooter.

    Restart the Print Spooler service.

    Configure the correct printer port for your printer.

    Update your printer driver.

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

1515 SE Water Avenue, Suite 300, Portland, OR 97214 |  800.333.3197  | Contact Us | Terms of Use | Privacy | Support Policies

© 2018 Viewpoint, Inc. All Rights Reserved. Viewpoint®, Vista™ by Viewpoint, Spectrum®, Viewpoint Enterprise Cloud™, ProContractor™ by Viewpoint, Viewpoint For Projects™, Viewpoint For Field View™, Viewpoint For Estimating™, Viewpoint Team™, and Jobpac Connect™ by Viewpoint are trademarks or registered trademarks of Viewpoint, Inc., in the United States and other countries. Other names and brands may be claimed as the property of others.